Dan Christensen is director of industrial hygiene sales for Bureau Veritas North America.
Q. What challenges are your customers facing right now?
A. Our customers are grappling with rapid regulatory changes, the need for comprehensive risk assessments, and the integration of new technologies into their health and safety programs. The evolving nature of workplace hazards, particularly with emerging chemicals and materials, adds complexity to compliance efforts.
Q. Give an example of a challenging problem that you helped solve for a customer.
A. Chemical and pharmaceutical customers struggle with highly hazardous chemicals that often have no analytical detection methods. Our laboratory scientists are uniquely skilled in using advanced techniques to develop and validate new analysis methods to detect these chemicals. Our novel methods significantly improve workplace safety by providing analysis where none previously existed.
Q. Can you share a success story of a customer who implemented ChemoAlert?
A. BV was first to market with a comprehensive solution for surface sampling according to USP 800 guidelines. Since then, many medical customers have implemented ChemoAlert to improve their exposure monitoring program. Before, they had issues with inconsistent processes, unavailable analysis methods, and confusing reporting. After adopting our solution, they saw significant improvements in accuracy and decision-making, leading to a healthier, safer environment for workers and patients.
Q. What are the goals for Bureau Veritas over the next five to ten years, and how do you plan to achieve them?
A. Our goals include expanding our analytical offerings, particularly in underserved markets, and maintaining our leadership in EHS. We plan to achieve this by investing in technology, growing our team of experts, and fostering closer partnerships with customers to navigate the evolving regulatory landscape. We are also clear on areas that we will not invest in.
Q. What advice would you give a prospective customer researching you vs. your competitors?
A. When comparing providers, look for depth of expertise, such as AIHA LAP accreditation,* range of analytical methods, and a commitment to staying current with industry standards. Ask the provider if they will use a third-party lab to provide analysis. You may find that many of the providers’ analyses are sent to BV as a normal course of business. Bureau Veritas prides ourselves on our customer-centric approach, customized solutions to meet specific needs, and our 50-year, proven track record of success.
